Why is personal injury the hardest legal market online?
- "No win no fee solicitors" is searched around 12,100 times a month in the UK (DataforSEO, October 2026).
- Google's suggested cost per click for personal injury searches is around £66, the highest of any practice area we checked.
- The top results are owned by national claims firms with large TV and ad budgets.
A smaller firm wins online by being more specific, more local and more trustworthy than the national brands.
What does a PI website need?
Feature Why
A page per claim type
Road traffic, cycling, workplace, slip and trip, clinical negligence, industrial disease. Each one is a different search
Plain-English "no win no fee" page
What a CFA is, what the client might pay, and when
Click-to-call and a short claim form
Injured people want to talk, not fill in a long form
Local pages
"Accident solicitor" plus the town is where small firms can still win
Case outcomes, real ones only
Never invented. Only with client consent and accurate figures
Landing pages for Google Ads
One per campaign, with call tracking
Which rules shape a PI website?
We work with these every day. Your COLP has final sign-off.
Rule What it means for the website
SRA publicity guidance
Claims must be accurate and not misleading
SRA ban on unsolicited approaches
The website attracts clients; it never chases them
LASPO referral fee ban (2013)
No paid referral arrangements for PI claims
CAP Code
Ads, including "no win no fee" claims, must be clear and provable
What pages should a personal injury website have?
Page Purpose
Home
Specific claim types and local trust, not generic promises
Road traffic accidents
Including cyclists and pedestrians
Workplace injuries
Employer liability, what to do first
Slips, trips and public liability
Councils, shops, landlords
Clinical negligence
If you handle it, with a careful, sensitive tone
How no win no fee works
CFAs, success fees, what the client might pay and when
How long a claim takes
Typical stages and timescales
Our team
Experience and accreditations
Start a claim
A short form and a phone number
How can a small PI firm build trust online?
National claims brands are well known, but many people distrust them. A local firm can win on the opposite: named lawyers, an office people can visit, honest explanations of what the client keeps from their damages, and clear answers to common questions. Specific pages, such as "cycling accident claims in south London", also give Google and AI tools a precise reason to recommend you.
What does it cost?
Group
From £7,500
Multi-office firms and firms with 20+ fee earners
Practice
From £3,995
Firms with several practice areas and teams
Starter
From £1,995
Sole practitioners and single practice-area firms
Hosting and care: £65 a month, rolling, 30 days' notice. Quotes are held for seven days.
Many PI firms combine a build with Google Ads management, from £497 a month.