SRA requirements (1 to 8)
- 1. SRA number shown in a prominent place
- 2. Clickable SRA digital badge working, ideally in the footer of every page
- 3. mySRA website address matches the live site exactly
- 4. Complaints page linked from every page
- 5. Complaints page explains the Legal Ombudsman and SRA routes
- 6. Price and service information for every SRA-listed service you offer
- 7. Price pages linked from the matching practice-area page
- 8. Prices match what you charge today
See the full SRA Transparency Rules checklist.
Privacy, cookies and security (9 to 13)
- 9. Privacy notice that covers website enquiries, call tracking and any chat tools
- 10. Cookie banner that blocks non-essential cookies until the visitor agrees
- 11. Secure padlock (HTTPS) on every page
- 12. Enquiry forms do not ask for more than you need at first contact
- 13. Domain registered in the firm's name, not an agency's
Clarity and trust (14 to 19)
- 14. Home page says what you do and where in one sentence
- 15. A separate page for each practice area
- 16. Fee earner profiles with experience, qualifications and practice areas
- 17. Accreditations shown accurately (CQS, Lexcel, Resolution, STEP and so on)
- 18. Real reviews or testimonials only, used with consent
- 19. No claims you cannot back up ("best", "leading", "number one")
Mobile and accessibility (20 to 24)
- 20. Phone number tappable on mobile
- 21. Text readable without zooming
- 22. Good colour contrast
- 23. Images have descriptive alt text
- 24. Site works with a keyboard only
Search and AI-readiness (25 to 30)
- 25. Each page has a unique title and description
- 26. Practice-area pages open with a direct answer
- 27. FAQs marked up with FAQ structured data
- 28. LegalService or Organization structured data on the home page
- 29. Google Business Profile for each real office, matching the website
- 30. Google Search Console set up and checked for errors
Scoring
Ticks What it means
27 to 30
Strong. Keep it current
20 to 26
Good foundations, some gaps to fix
Under 20
Time for a redesign
Frequently asked questions
What must a solicitor's website include?
For SRA-regulated firms: the SRA number and clickable digital badge in a prominent place, the complaints procedure including the Legal Ombudsman and SRA routes, and price and service information for any SRA-listed services you offer. Privacy and cookie notices are also required under UK data protection law.
How often should we check our website?
At least once a year, and whenever fees, staff, offices or regulations change.
Who should own the website checklist in a law firm?
Usually the practice manager or marketing lead, with the COLP signing off the regulatory items.
Can you check our website for us?
Yes. Send us your address and we will go through it against this checklist and send the results in writing.
Related: SRA Transparency Rules checklist · SRA digital badge · Law firm website redesign